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Frontline Community Services Advocate

Job in City Of London, Central London, Greater London, England, UK
Listing for: Guardian Jobs
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Frontline Community Housing Services Advocate
Location: City Of London

A local council in London is seeking a Resident Services Officer to provide front‑line support for housing services. In this role, you will engage with residents, ensuring they receive exemplary service through various communication channels. Your responsibilities include handling tenancy queries and coordinating essential administrative tasks. The ideal candidate should possess outstanding customer service skills, attention to detail, and the ability to engage effectively with the community while striving to uphold the council's core values.
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