Reservations Executive

We are looking for a Reservations Executive to join our team based in Tower Hill who will handle the bookings and enquiries for Cheval Three Quays and Cheval Calico House. Usually the first point of contact, you will provide an exemplary level of service and build relationships with our guests, agents, and corporate clients to ensure enquiries are converted into the residences.

The successful candidate will have experience from a luxury customer service environment. A background from a 4 or 5 star hotel or serviced apartments in a reservations or front office setting would be an ideal match for this opportunity.

• Commercially minded and sales orientated
• Experienced in a property management system, ideally Opera Cloud
• A confident communicator
• Have excellent attention to detail
• Take pride in what you do
• Have a positive attitude in everything you do
• Able to demonstrate excellent customer service

• Competitive Salary
• Service charge
• 30 days annual leave (increasing with service including bank holidays)
• Additional day off for your birthday
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

If you thrive on being the best you can and want to join our award-winning team then look no further and apply now!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered