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Senior Housing Complaints Lead; Mentor & Service
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-03-08
Listing for:
Housing Limited
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: City of Westminster
A London Council is seeking a Senior Complaints Officer to manage housing complaints and improve customer service standards. The ideal candidate will have experience with the housing ombudsman and should demonstrate excellent customer service skills. This role involves mentoring junior team members, contributing to the overall efficiency of the team and ensuring high standards in complaint handling.
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Position Requirements
10+ Years
work experience
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