German Speaking Customer Service Administrator

Overview

GERMAN SPEAKING CUSTOMER SERVICE ADMINISTRATOR

• Fluent German is essential

South West London (zone
3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

£30,000 - £32,000 pa, depending on skills

March or April 2026, depending on your availability

Our client is a world leading exporter of some of the most recognised brands in the luxury goods sector.

• This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their German speaking Customer Service Administrator.
• You will be responsible for offering full B2B support to German speaking clients, agents and distributors and will include the following duties and responsibilities:
• The typical job responsibilities will include:
• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams for other markets and languages when necessary

• Fluent German is essential
• Previous customer service experience or administrative experience is essential
• A clear and confident communicator
• A good team player but also able to work independently
• Effective at prioritising and able to work to deadlines and under pressure

£30,000 - £32,000 pa plus benefits including

• 22 days holiday plus bank holidays
• Life assurance and pension scheme
• Fantastic staff discount of up to 60% of the retail price of goods
• Great working environment and a super friendly and supportive team and manager!

Monday to Friday (either 8.00 - 17.00 or 9.00 - 17.00)

Lisa Grimes