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Focused Customer Experience Lead
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-20
Listing for:
Track24
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
IT/Tech
Job Description & How to Apply Below
Location: City Of London
A leading technology firm in London is seeking a Customer Experience Manager to transform customer success strategies. You will build and mentor a high-performing team while managing key accounts and ensuring customer satisfaction. The ideal candidate has experience in B2B SaaS environments, strong leadership skills, and a track record of achieving high renewal rates. This is a unique opportunity to impact the customer journey significantly and be part of an AI transformation journey.
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