French or Italian or Arabic speaking Luxury Hotels Reservations Specialist

This is a permanent office-based opportunity working on a shift pattern basis.
Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.

Salary and Benefits :
The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.

Your responsibilities will include:

• Managing and processing room reservations received via phone and email

• Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue

• Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions

• Supporting other departments with administrative tasks when required

About you:

This is a fantastic opportunity for a proactive French or Italian or Arabic, and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities.

Profile:

• Fluency in French, Italian, or Arabic, and English, written and spoken

• Previous experience in luxury hotels

• Previous experience dealing with reservations or bookings

• Strong administrative and communication skills

• Excellent attention to detail

To apply , please send your CV in English and in Word format to Marie-Anne.
language matters is acting as an employment agency in relation to this vacancy