Digital Coordination Assistant at Iron Mountain

• Vacancy for Digital Coordination Assistant at Iron Mountain

Feltham, UK

Fixed Term

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers.

Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

This is a fixed term or full - time position working in IMES Studios in Feltham on the outskirts of London;
The successful candidate will be highly organised and motivated working with the Studio and Operations teams to assist in the capture of digital images and associated metadata, media in bounding and outbounding, plus the administration and coordination of all Studio bookings and related services.

Being a point of contact for our customers and clients, via telephone & email

Ability to manage Studio tape traffic to and from Operations and the Warehouse

Ability to use IMES ‘Smart Vault’ to enter metadata and image scans

Ability to use tape management software to log all tape transactions and enter metadata

Responsible for image asset migration (digitisation), restoration, remediation, and reformating in the digital studio space

‘Inbounding’ of media assets into the Studio tape management system

Key internal point of contact for the Studios and Operations teams for internal Studios asset tracking, delivery, and return.

Has a good understanding of video and audio formats and processes in order to be able to create customer work orders and quotations when required.