More jobs:
Disruption Response & Proactive Customer Care Lead
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-09
Listing for:
British Airways
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A major airline company is seeking a Proactive Customer Communications Executive to enhance customer experience during flight disruptions. You will be crucial in delivering timely, empathetic communication and support services. Candidates should have operational experience, strong communication and negotiation skills, and a resilience under pressure.
This role offers opportunities for career progression and access to exceptional staff travel benefits.
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