Centre Coordinator - Chiswick Cluster

Centre Coordinator – Chiswick Cluster

Join to apply for the Centre Coordinator – Chiswick Cluster role at Workspace Group
.

We have an opportunity for a customer‑focused individual with great social and administrative skills, who loves building relationships, to join our centre team.

• Ensure a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
• Assume the role of Fire Marshall and coordinate fire evacuations as required.
• Liaise with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
• Ensure all day‑to‑day customer needs and complaints are handled quickly, efficiently, and to ensure total customer satisfaction.
• Organise customer events and prepare meeting rooms.
• Represent the sites at Barley Mow Centre & The Light Box in Chiswick and Havelock Terrace in Battersea.

• Experience of working in a strong customer facing environment.
• Proven experience in customer care and ability to resolve customer complaints.
• Strong MS Office skills along with knowledge of other basic IT packages.
• Excellent communication skills, both verbal and written.
• Fluency in English.

As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first. Our vibrant internal culture empowers employees to give exceptional customer service and thrive in their role. This has led to 91 % of our employees saying they would recommend Workspace as a great place to work, 88 % saying they are proud to work for the company, and 91 % praising Workspace’s commitment to environment and social responsibility.

Our focus on social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net‑Zero commitment and neighbourhood programmes.

If this sounds up your street, apply now to join the Workspace community today.