Product Manager Cards

About the role

We’re looking for an experienced, strategic, and data‑driven Senior Product Manager (PM) to join our Credit Card Product team. We launched our Credit Card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a member of the Product team, you will play a key role in helping us achieve our ambitious goals.

The Zable credit card is a mobile‑app‑first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably.

• Shaping our mobile app experience to empower customers to manage their finances
• Optimising how we acquire new customers for speed and efficiency
• Improving our underwriting capabilities to support best‑in‑class credit decisions
• Building tools that maximise efficiency for our Customer Service and Fraud teams
• Finding new ways to support customers who may be experiencing financial difficulty

• Experience in a product, analytical or commercial role within Tech, Finance or Management Consulting
• Bonus:
  Experience working in a start‑up / scale‑up environment
• Bonus:
  Experience in credit cards, lending, or fintech is plus
• A bias for action – you move fast, get things done, and iterate quickly based on feedback
• High attention to detail and a “sweat the small things” approach to delivering a high‑quality product to our customers
• Data‑driven – you are comfortable challenging assumptions or being challenged to ensure good decisions are supported by data

• Own and drive the strategy, execution and growth of a vertical within our expanding cards business
• Managing the delivery of our credit card proposition; define product roadmaps, break down complex problems into actionable steps and prioritise ruthlessly based on impact
• Champion data‑driven decision‑making, measuring outcomes and iterating quickly based on learnings
• Working alongside other Product Managers and an Engineering Team to define the product roadmap
• Testing and measuring the impact of new releases and experiments
• Liaising across teams (data science, Operations, developers etc.) to deliver new features and ideas
• Navigate a fast‑paced, evolving fintech landscape, balancing innovation with compliance and risk management
• Partnering with design to ensure our customers’ needs are always at the heart of what we’re building

• Autonomy – you are comfortable managing a product line + Prioritising product features independently + Creating new features based on discussions and requirements from the wider business
• Running standups and weekly planning sessions with the engineering team
• Being accountable for product delivery and the commercial impacts
• Collaborating with other business teams, allowing you to make many small decisions that impact features within the product
• Optimising developer time with an engineering mindset to maximise business impact
• Identifying bottlenecks early and working out the dependencies that may block the product development well ahead of time
• Problem solving – consistently breaking down complex business problems into bite‑sized chunks
• Analysis – you have experience with numerical analysis (at least excel, ideally some SQL); we will teach you the tools (SQL), but you need to feel very comfortable with numbers
• Communication and leadership skills – you can communicate clearly and succinctly, orally and in writing; you enjoy a lively discussion and adapt your communication to suit your audience, from business owners to engineers
• Collaboration – you have established close relationships with key stakeholders across data science, developers, compliance, customer service allowing you to quickly assemble cross‑functional teams for product delivery
• Working at speed – you make things happen, you are not afraid to roll up your sleeves and take responsibility for implementation and design decisions; you work at speed and enjoy a healthy dose of pressure
• Process management – a solid understanding of the software development life cycle…