Business Manager - Corporate Services

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 22,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference.

That’s Howden.

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Business Manager will play a pivotal role in shaping and driving the vision for Howden’s Corporate Services function, which operates as our Global Business Services (GBS) capability. Corporate Services is in its early stages of maturity, and this role will be instrumental in building scalable, high-quality services that deliver value across the entire Howden Group.

This is a strategic and operational leadership role, acting as a trusted advisor to the Group Head of Corporate Services and a key liaison across senior stakeholders. Business Manager will ensure alignment of priorities, drive execution of critical initiatives, and embed a culture of continuous improvement and service excellence.

You will have the opportunity to gain valuable experience that fosters continuous growth and development. We expect you to demonstrate strong analytical skills, a keen ability to solve problems on the fly, and adaptability in a fast-paced, dynamic environment. With a mindset of innovation and curiosity, you will embrace challenges and turn them into opportunities for success.

Key Responsibilities

Strategic Leadership & Vision

• Partner with the Group Head of Corporate Services to define and articulate the vision, strategy, and roadmap for the Group Corporate Services (GCS) function. Build group-wide services which are efficient, scalable, and compliant
• Drive forward change and run – translating strategic objectives into actionable plans and ensure delivery against agreed milestones.
• Monitor industry trends and best practices to position Group Corporate Services as a world-class capability.

Operational Excellence

• Oversee the design and implementation of core services to support the Group’s growth. Build out end to end value streams to bring together siloed operating areas to successfully deliver for the organisation, e.g., Source to Pay (Procurement, TPRM, and…