Sales Enablement and Operations Manager

Overview

Role: Sales Enablement and Operations Manager - UK

The Sales Enablement and Operations Manager is responsible for optimising the sales infrastructure that supports revenue growth. This role partners closely with the CGO and the Growth Support team (Business Development, Marketing, Client Experience and Events) to optimise sales effectiveness, data accuracy, pipeline visibility, and scalability.

• Strategy: Work with the CGO and Growth Support team to assist in the execution of the group growth strategy.
• Process Improvement: Monitor existing processes (e.g., sales process and proposal process), and recommend and implement improvements to streamline operations and enhance productivity.
• CRM Promoter: Act as a focal point for group-wide CRM usage, assisting technical teams to ensure accurate data entry and robust reporting capabilities.
• CRM Administration: Oversee CRM Freshdesk activity for sales queries.
• Group Sales Dashboard: Assist with training and improved use of dashboards to produce accurate sales outputs. Ensure data accuracy and optimise dashboard updates in collaboration with the CRM team and Power
  
  BI specialists.
• Sales Communication: Oversee all internal sales and business development communication (e.g., Shout About It, sales training content).
• Project Management: Manage cross-functional sales or client-related projects, as required, ensuring timely delivery and alignment with strategic objectives.
• Performance Metrics and Reporting: Assist in monitoring and reporting of KPIs to track the effectiveness of sales activities and identify areas for improvement.
• Collaboration: Work across the Growth Support team and client-facing teams to align business development and sales efforts with the AAB strategic goals.
• Sector Teams: Support sector teams with admin requirements including scheduling meetings, tracking actions, and data requests.
• Line Management: Manage the BD Administrator and BD Analyst within the Sales Operations team, supervising, supporting, and developing team members day-to-day.

• Experience
• Required:
  
  Previous experience of working alongside senior leadership.
• Required:
  
  Previous experience of providing project management support.
• Preferred:
  Previous experience of working in a similar role.
• Preferred:
  Experience of working to tight deadlines.
• Preferred:
  Experience of supervising staff.

• Knowledge &
  
  Skills:
  
  Strong collaboration, negotiation, and problem solving; time management including multitasking, prioritising, and delegating; knowledge of relevant software packages and systems; attention to detail.
• Attributes: Good team player with the ability to build effective relationships at all levels; upholds group values; ability to work on own initiative and to tight deadlines; self-motivated with the ability to develop ideas into practice.

The list of duties is not intended to be exhaustive but highlights a number of key tasks. The requirement to undertake additional duties which might reasonably be expected also forms part of the function of the role. At AAB you will have tremendous opportunities that will meet your career aspirations, working in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates.

AAB Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Unsolicited CVs sent to AAB by Recruitment Agencies will not be accepted for this position. AAB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Salary: Competitive

Vacancy Name: Sales Enablement and Operations Manager

Vacancy Number: VN981

Employment Type: Permanent

Location: UK

Job Details: DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US  is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world.