Policy Communications

Overview

Milltown Partners is a global advisory firm working with influential organisations and individuals on the public policy and communications challenges that define their reputations.

We are looking for a policy communications advisor who brings at least 4 years’ of experience working at the intersection of policy and communications for technology companies, and is looking for their next exciting opportunity.

Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities. They apply their knowledge and insights to commercial challenges, and will help Milltown Partners continue to expand and innovate in the policy communications offer we can provide to our clients. They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputising for Directors and Partners.

A successful candidate in this role will have the ambition, expertise and network that enables them to provide specialist policy communications advice to our technology client base across the UK and European landscape.

• Policy communications strategy: crafting and executing communications strategies that shape understanding of policy issues
• Working with client team leads to set the strategy and priorities for client work
• Creating integrated policy communications plans to guide the execution of the agreed strategy
• Translating technical and policy concepts into compelling narratives that resonate with different stakeholders (e.g. media, policymakers, regulators, general public)
• Drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story
• Designing and interrogating client asks and designing briefs that ensure all advice is underpinned by insights
• Tailoring the style and content of advice to meet the needs and expectations of individual clients
• Confidently and transparently discussing AI-enhanced work with clients and explaining value-add
• Going above and beyond the brief to suggest the most creative solutions
• Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted
• Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
• Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
• Reading a wide breadth of materials, from government consultations to research papers and broader news to understand the issues clients are facing in order to inform our advice
• Using research and AI tools (including Factiva, Meltwater, Claude and Gemini) to conduct insight generation, support complex deliverables and enable innovation
• Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
• People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop
• Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner
• Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
• Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback
• Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis
• Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
• Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
• Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
• Using personal interests and/or…