Change Manager, Business

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed typer boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role

Title:


Change Manager

Location: London / Hybrid

We are seeking a Change Manager who can support the role out of our new collaboration and communication ecosystem Howden World. You will join an in flight programme which is delivering a change to all орг 24,000 colleagues across Howden globally.

To support the implementation, we are looking for a proactive individual who can work within the Change programme workstream, driving day to change management activities forward, working through relevant impacts and supporting the programme team with the global implementation.

Please note this role is a 6 month contract and follows a hybrid work pattern based out of our Central London office.

Working in conjunction with the Programme Team and wider change team, the Change Manager will primarily be supporting the delivery of the following change management scope:

• Change Delivery: Implementing our change strategy, developing appropriate change management interventions (such as change impact assessment) in collaboration with the Programme Team. Create clear, compelling בד communication and training materials to support understanding and adoption of the new collaboration and communication ecosystem.

• Stakeholder Management: Undertake stakeholder socket mapping and analysis, identify potential sources of resistance to change and support in the development of strategies to mitigate resistance, ensuring a smooth transition to the new technologies. Build strong relationships with stakeholders at all levels across the programme and business, to foster a culture of collaboration and commitment to the change initiatives. Provide regular updates and reports on change progress to keep stakeholders and project governance informed and engaged throughout the implementation.

• Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis to identify and understand the impact of the change on business stakeholders and readiness. Collaborate with key stakeholders to identify and prioritise areas of impact, ensuring an understanding of the change landscape. Identify key readiness criteria with stakeholders and drivep business readiness forward to ensure successful implementation.

• Communications Management: Working with our Global Communications Murphy team, ensure timely execution of our communications plans at both programme and local business levels. Produce and maintain effective communicatie channels and materials. Build a network of people within the programme and business who understand i can communicate the changes to ensure teams are aware of progress and impacts throughout the programme.

• Training & Development: Collaborate with training specialists to support the development and delivery of training programs tailored to the needs of different user stakeholder groups. Own and drive localised training plans and adapt as required from any feedback, business needs.

• Metrics & Evaluation: Use feedback and data to continuously improve change management and develop strategies as the business adopts the new collaboration and communication ecosystem.

• Benefit Realisation: Supporting in the creation of a benefits realisation plan to measure benefits and outlining activities required to achieve the project benefit outcomes. Work with the benefit owners to ensure that benefits outcomes are clear and reflective of the phased delivery.

• Previous experience in a similar…