Sales Account Manager

Company Overview

Diancang UK specialises in Sino-UK trade and consultancy services, helping businesses navigate market opportunities between the UK and China. With deep expertise drawn from successful e‑commerce experience in China, we support clients with market research, strategic advice, and practical guidance on expanding into new international markets. Our services include professional market research in the UK, strategic planning for China market entry, and support with business registration, development, and cross‑cultural communication.

• Manages and develops client accounts, ensuring strong relationships, satisfaction, and continued engagement.
• Understands client needs and aligns consultancy services with their business goals across UK–China markets.
• Monitors account performance, analyzes sales information, and identifies opportunities to expand service usage.
• Prepares proposals, presentations, and reports for clients and senior management.
• Stays informed about market trends and competitor activity relevant to client accounts.
• Supports coordination and guidance of junior team members when required.
• Works closely with internal teams to ensure clients receive timely insights and high‑quality service.

• Minimum of 7 years’ experience in account management, sales, or client‑facing commercial roles.
• Proven experience managing client relationships, handling accounts, and supporting sales activities.
• Strong communication and interpersonal skills, with the ability to engage professionally with clients at all levels.
• Solid understanding of sales processes, account retention strategies, and client needs analysis.
• Analytical ability to review account data, identify patterns, and propose commercially sound solutions.
• Excellent organisational skills and the ability to manage multiple client accounts simultaneously.
• Chinese language skills (Mandarin or Cantonese) are a strong advantage.
• A degree in business, marketing, management, or a related field is a plus.

• Experience: Not required
• Languages: English – Advanced
• Employment: Full‑time
• Schedule: 09:00 - 12:00, 13:00 - 17:30
• Salary: £55,500 – £57,500 yearly
• Starting time: Immediate start!