Global Account Director, Partner

About Knight Frank

Founded in 1896, Knight Frank was registered as Knight Frank LLP, a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN
with the registered number OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments.

Knight Frank is looking to hire a Global Account Director (Partner-level) to join our Global Portfolio Solutions EMEA leadership team. This client‑facing leadership role, based in London, requires deep experience, commercial acumen, and a client‑first mindset, and offers the opportunity to shape the GPS EMEA business during an exciting phase of growth and transformation.

As Global Account Director, you will manage and grow strategic client relationships, typically under regional or global MSAs. You will act as a trusted advisor and lead point of contact, driving integrated service delivery across geographies and service lines.

• Serve as Global Account Director for a portfolio of major corporate clients with complex, multi‑market real estate needs.
• Lead the planning and execution of account strategies, aligning with client goals and leveraging internal Knight Frank expertise across service lines (portfolio and transaction management, consulting, lease admin, workplace, etc.).
• Act as senior point of contact for client stakeholders, ensuring excellence in delivery, governance, and communication.
• Drive account profitability and growth, identifying revenue opportunities and ensuring consistent, high service performance against KPIs.
• Facilitate quarterly business reviews, performance reporting, and strategic planning sessions with client leadership.
• Lead or support RFP responses, renewals, and contract negotiations for global/regional accounts, working closely with pitch teams.
• Monitor market trends, portfolio insights, and client sector dynamics to proactively advise on opportunities, risks, and innovations.
• Actively drive business development initiatives, including the expansion of existing client mandates and targeting new strategic accounts.
• Champion client satisfaction and service excellence, building deep and trusted relationships at executive levels.

• 10+ years’ experience in corporate real estate, occupier services, consulting or transactional services—ideally in an international or multi‑region setting.
• Proven track record in account leadership, client relationship management, and strategic delivery.
• Highly client‑oriented with the ability to navigate complex global organisations and build senior‑level trust.
• Strong understanding of real estate lifecycle services (transaction management, workplace strategy, lease admin, portfolio advisory).
• Excellent commercial acumen and experience with contract management, and KPI frameworks.

Competitive salary.

Please note:

this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

• Director

• Full‑time

• Sales and Business Development

• London, England, United Kingdom