Claims Technician

Position Summary:

The position of Claims Technician is to assist with the efficient claims operations and administration of the different geographical and specialty sectors within the Ryan Specialty business.

London - UK - Fenchurch

• Working with colleagues to provide a professional and responsive service, meeting needs of the claims teams and wider organisation.
• Process fee invoices, reimbursement claims, and issue credit/debit notes across various sectors and regions.
• Ensuring that payment supporting documentation, correspondence and documents are saved and filed to relevant filing system appropriately to aid reference and retrieval for the Finance and Claims teams.
• Assisting with enquiries from the claims teams / members / finance department / service providers.
• Calling external organisations to verify banking details when a new beneficiary or a change in banking details.
• Claims administration tasks relating to internal systems.
• Compiling and providing claims reports, listings and reviews.
• Editing and amending documents.

• Strong team player with a supportive, motivating and hands-on approach; confident in contributing ideas and taking ownership of tasks.
• Excellent communication skills and the ability to build effective relationships at all levels, including senior stakeholders.
• Highly organised and detail-oriented, with the ability to prioritise tasks and perform well under pressure.
• Adaptable and comfortable with shifting priorities; quick to learn new systems and processes.
• Proactive problem-solver with a pragmatic mindset, self-motivated and capable of working independently.
• Experience of working with Microsoft Office applications.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.