Business Operational Support Officer

An exciting 12-month fixed term opportunity has arisen for two full-time 36-hour Business Operational Support Officer posts within Children Services. The posts will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.

As a Business Operational Support Officer, you will undertake statutory daily administrative tasks to specific timescale and to the highest of quality. It is important that you have a good level of IT Knowledge in Word, Excel, and inputting into a database system. Prior knowledge of working with the Children Services Database, Liquid Logic, would be an advantage.

You will have a good knowledge of administrative skills including support on complex meetings and panels, including the preparation of these meetings, minute taking and post meeting work along with other administrative tasks, working collaboratively with managers and colleagues in all areas of the service to ensure services run smoothly and efficiently.

Accuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have a can‑do attitude with an understanding and commitment to Enfield’s core behaviours.

Information processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it is important to consider this before applying.

If you believe you have the appropriate experience and can meet challenging deadlines, deliver a high‑quality service, and have the ability to develop excellent working relationships we would like to hear from you.

Enfield continues to be a great place to work, the Business Operational Support Officers positions offer many learning opportunities, from the range of online training courses, workshops and job shadowing focus sessions with the Business Operations Service Manager, the positions will have a blend of remote and office‑based working when business needs allow.

For an informal discussion, please contact Sherry Salih via email  or telephone .

If you have any difficulties accessing this information, please contact Natalia Bakhanova (Recruitment and Onboarding Advisor) via email nata or telephone .

Enfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis.

For more information please visit

“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan…