Receptionist​/Admin

Job Summary

Receptionist/Admin role at Hurley Group for Allerton Road Medical Centre in London.

Work pattern 8 hours a day, 35 hours per week. Permanent, part‑time contract.

• Open and close premises punctually.
• Check‑in patients, direct them appropriately, and handle enquiries courteously and efficiently.
• Take accurate messages and pass them to relevant staff.
• Maintain and update the appointment book; operate the scheduled appointment system.
• Arrange repeat prescriptions, collect and store specimens, and prepare specimen reports.
• Deal with telephone queries and provide cover for reception and admin staff as required.
• Maintain office supplies, manage non‑routine appointments, and handle mail distribution.
• Support clinical team by preparing referral letters, recording data, and liaising with external agencies.
• Contribute to audits, projects, and general administrative duties to support smooth practice running.

• GCSE or NVQ Level 2 (or equivalent). Computer literate – MS Word, Excel, PowerPoint, Outlook.
• Excellent interpersonal skills, organisational ability, and customer‑service orientation.
• Experience in reception/admin role, preferably in a healthcare setting.
• Capability to work independently and as part of a team; initiative and attention to detail.
• Basic budgeting/stock management awareness.
• Knowledge of health and safety, confidentiality, and safeguarding policies (basic understanding required).

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice throughout the application process. Equality of opportunity is our policy.

£14.17–£16.01 an hour (35 hrs per week). Permanent contract, part‑time, 8‑hour day.

Reference number: A1199‑25‑0068.