Business Support Facilitator

Business Support Facilitator

Firm:
PA Consulting

Location:

London, United Kingdom

Employment type:

Full-time

Seniority level:
Entry level

You will play a key role within our central Business Support function, providing first‑class secretarial and administrative support to Partners in our Energy and Utilities GTM team. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support. You will be the first point of contact for a diverse range of personnel.

• Complex diary and international travel management across multiple time zones (approx. 80% of role)
• Inbox management and communication gatekeeping
• Submission of expenses in line with company policy
• Supporting consultants with booking rooms, organising catering, and travel arrangements
• Supporting internal team meetings, external client events, and preparing documentation or minutes
• General time and workload management to meet tight deadlines
• Supporting various Go‑To‑Market and capability initiatives
• Processing purchase orders and assisting with ISO audits
• Providing cover for team members during absence
• Supporting workshops and other business support tasks

• Education to A‑Level standard or equivalent
• Eligible for Security Clearance

• Significant secretarial and administrative experience, ideally within a large professional services organisation
• Excellent MS Office skills, especially Outlook, Word, and Power Point
• Strong experience of complex diary and travel management
• Ability to build effective working relationships
• Confident communicator, both written and verbal, with a friendly and professional manner
• Meticulous attention to detail and quality
• Strong planning and organisational abilities under pressure
• Proactive, adaptable, and committed to supporting your team
• Excellent team player with flexible and adaptable approach to work
• Experience in mentoring junior team members desirable

• Health and lifestyle perks with private healthcare
• 25 days annual leave (plus a bonus half‑day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity‑based initiatives
• Annual performance‑based bonus
• PA share ownership
• Tax‑efficient benefits (cycle to work, give as you earn)

Minimum 2 days per week in office or client site, with flexibility depending on role or assignment.

Complete our online application at the provided link.

Security clearance: UK background checks required; you must be a British citizen or have lived in the UK for at least 5 years.

Equal opportunities:
We welcome applications from underrepresented groups.

Adjustments:
For recruitment process accommodations, contact recruitm