Kids Express Tech - West Chester

Overview

Facility:
Kids Express - West Chester
Department:
Kids Express and Urgent Care Services

Schedule:

Full time

Hours:

36

The Kids Express and Urgent Care Tech is responsible for supporting nurses, nurse practitioners, and physicians in delivering patient care, with attention to the development levels of each patient. This role requires strong communication skills, a willingness to accept delegated tasks, and the ability to ask questions and report relevant patient information appropriately. The Tech handles patient information with a clear understanding of confidentiality and privacy standards.

They comply with the hospital’s safety management policies to maintain a hazard-free environment and reduce the risk of injury. The position also reflects a commitment to the hospital’s mission and promotes a patient and family centered experience. The Tech serves as a change agent, adapting to census fluctuations and meeting the evolving needs of both internal and external customers.

• Support nurses, nurse practitioners, and physicians in delivering patient care, with attention to the development levels of each patient.
• Communicate effectively, accept delegated tasks, ask questions, and report relevant patient information appropriately.
• Handle patient information with confidentiality and privacy standards.
• Comply with safety management policies to maintain a hazard-free environment and reduce the risk of injury.
• Commit to the hospital’s mission and promote a patient and family centered experience.
• Adapt to census fluctuations and meet evolving needs of internal and external customers.

• GED or High School diploma is required

• 1 year experience preferred for medical assistants
• 1 year of customer service experience and 1 year of healthcare experience, including documenting in an electronic medical record (EMR).

• CMA certification is required to work to the full scope of practice at Kids Express and Urgent Care locations

• Medical Assistant training may be required by the manager to fulfill job responsibilities at certain locations.

Kids Express is a one-of-a-kind pediatric-focused health care option. It combines the convenience of a retail clinic approach and online scheduling with the pediatric expertise of a specially trained nurse practitioner.

• FULL TIME
• M-F 8am-8pm
• Every 3rd weekend 8am-8pm
• July 1, 2026 hours change to 9am-8pm

• GED (Required)
• High School (Required)

• Medical Assistant Certification - Various