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Front Desk Representative

Job in Centereach, Suffolk County, New York, 11720, USA
Listing for: Goldfish Swim School
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
Position: Front Desk Representative - Starting Pay $18.00 - $20.00hr

Bilingual Speakers Preferred

Hiring Immediately:
Front Desk Representative (Mornings, Evenings, and Weekends) Paid training, set shifts, no late nights!

Benefits
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Job Benefits
  • Paid training (includes all safety certifications)
  • Flexible hours & Competitive hourly pay – earn up to $18/hour based upon weekly hour commitment
  • Free group swim lessons for your family members (after 3 months of employment)
  • Advancement opportunities exist for the right candidate – leadership roles available for anyone willing to dive in
Position Requirements
  • High energy – you believe work should be fun!
  • Service mindset – you take pride in making sure our members are taken care of!
  • Able to take initiative and have great organizational skills!
  • Excellent communication and able to develop relationships with our members!
  • Passionate about working with children of all ages and ability levels!
Duties and Responsibilities
  • Answers telephones, responds to inquiries, takes messages, and screens and directs phone calls in a professional manner.
  • Processes student registrations using effective sales/customer service techniques.
  • Provides excellent facility tours and explanation of the program.
  • Resolves members concerns/complaints using a professional approach.
  • Greets parents and students as they check in for lessons.
  • Maintains cleanliness of the front desk area, changing areas, restrooms and observation area throughout the shift.
  • Handles email correspondence in a timely and professional manner.
  • Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
  • Helps prepare all documentation and reports for pool staff.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Education/Experience
  • High school diploma or GED required. Some college preferred.
  • Two years previous customer service and/or administrative office experience required.
  • Intermediate level computer skills required using Word, Excel and other software systems.
Certifications and Licenses
  • Willing to obtain/maintain current CPR/AED and First Aid certifications within 60 days of hire.
  • If you are not yet certified, we offer classes at our location (paid training)!
Available Shifts
  • Weekday Mornings: 9am - 2:30pm
  • Weekday Evenings: 2:30 - 8pm
  • Weekends: 8:30am - 3:30pm

The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.

Goldfish Swim School - Centereach is an Equal Opportunity Employer.

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