Director, Sales Operations and Business Development

The Organization

We help society’s foundational healthcare institutions to achieve their full potential in service to others.

We are our clients’ trusted partners in ever-changing times. For nearly 40 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve their goals, and tackle their toughest problems.

Kaufman Hall provides world-class management consulting in Strategy & Business Transformation, Financial Planning & Data Analytics, Treasury & Capital Markets, Mergers & Acquisitions, Revenue & Operations Improvement, and Clinical Solutions.

At Kaufman Hall, we believe that sustained success is never an accident. It is the result of sound decision making, based on data-driven analysis and disciplined thinking, and guided by the fundamental principles of corporate finance.

Kaufman, Hall & Associates, LLC, is seeking a Director, Sales Operations and Business Development, who will support the Consulting Business Unit’s sales operations and enablement function. This role will drive opportunity management, business development support, and sales process optimization while ensuring alignment across consulting practices and enterprise initiatives. The Director will establish the structure, tools, and processes that strengthen pipeline discipline, enhance client engagement, and support practice leaders in pursuing new business opportunities and delivering strategic growth initiatives.

• Manages and supports various Consulting Sales Enablement and Operations initiatives, including business development campaigns, pipeline/opportunity management, reporting, CRM optimization, and other sales operations activities
• Leads the Consulting BU opportunity management function, including vetting and qualifying new leads from Vizient BUs, Enterprise Principals, Member Networks, Marketing, website, and other internal sources; tracks and reports activity and outcomes
• Aligns qualified opportunities with KH account team leads and practice offerings, coordinating with trusted client advisors and subject matter experts
• Oversees intake and response to inbound website and external inquiries, ensuring timely and appropriate follow-up
• Directs planning and execution of internal and external conferences, including:
  • Coordinating KH speaker requests with practice and service line leaders
  • Identifying and preparing KH speakers and representatives, in partnership with senior/practice leadership
  • Partnering with Vizient Events, Marketing, and Member Networks leaders on logistics and engagement
• Provides business development support through tracking, reporting, and monitoring of opportunities (e.g., monthly logs, pursuit progress, follow-up activities)
• Manages internal coordination of rapid financial opportunity reviews for business development pursuits, leveraging Consulting practice analytical teams
• Partners with Thought Leadership and Vizient Marketing on sponsor ships and brand-building initiatives for KH Consulting

The ideal candidate will have a background in sales operations, business development, or consulting with proven success in managing sales processes and tools that enable revenue growth. In addition, the successful candidate will possess the following:

• 10+ years of relevant and related experience
• Strong organizational skills with the ability to manage multiple initiatives simultaneously
• Excellent quantitative and analytical skills with a high attention to detail
• Proficiency with Microsoft Word, Excel, and Power Point
• Experience with CRM systems, preferably Microsoft Dynamics
• Demonstrated ability to build cross-functional relationships and work collaboratively with senior leaders and subject matter experts
• Superior written and verbal communication skills, with the ability to present effectively to a wide range of audiences
• High level of integrity, sound judgment, and professional presence
• Intellectual curiosity and a proactive approach to problem solving
• Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the…