Product Manager

Product Manager

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Job  
Location Celebration, Florida, United States Business Disney Experiences Date posted Feb. 20, 2026

At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.

The Disney Signature Experiences and Data team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build systems that support immersive experiences and unlock new opportunities for growth.

This role is on the Strategic Growth Opportunities team, which explores and delivers new technology capabilities to support business expansion and innovation across Disney Signature Experiences.

• Collaborating effectively with all impacted cross‑functional teams including technology, legal, finance, creative and other product organizations to establish strategies using technology to drive the business.
• Working across various business, technology, and external vendor teams to help define product strategy, develop and maintain roadmaps, define features and functionality, and priority.
• Documenting features by translating business requirements into epics, user stories, acceptance criteria and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, business‑prioritized needs, etc.).
• Representative for product management in day‑to‑day activities related to the Resident/Club work streams for the Storyliving by Disney business.
• Serving as part of squad on projects, assisting with their successful completion.
• Support defect triage activities by working with technical, creative, and production teams to identify root cause through resolution, providing support, and escalation for blockers/impediments.
• Negotiating through blockers.
• Managing and prioritizing Jira product backlog.
• Providing product and scorecard updates to business and technology leadership.
• Validating all work in QA environment and then again in production environment to ensure completion.
• Working closely with partners to understand their business needs and roadmap to relay information to Lead Product Manager, Product leadership and technical leaders/teams.
• Supporting delivery and ongoing maintenance, which may include product build, content configuration and on‑call / incident management collaboration to ensure successful uptime of the digital experience as needed.
• Driving procedure documentation, testing, and general coordination of feature launches/enhancements and supporting the team with industry research, reporting/analytics, and project logistics.
• It is key for this role to have an understanding of how to use product management models and technology to create an exceptional guest experience, support business operations and optimise Cast tools in a financially constrained and rapidly changing environment.
• Define and deliver against guest s and business needs.
• Serve as a business facing contact for cross‑functional partners on the Storyliving by Disney business.
• Collaborate with other Disney Experiences Tech & Digital teams to ensure alignment with product standards.
• Stay abreast of the latest technology trends to find strategic opportunities to use innovation to solve business problems.

• 3+ years of product management or related work experience.
• Bachelor’s degree in relevant field of study required. Graduate degree preferred.
• Experience identifying, defining, and/or addressing technical, user and business issues in a fast‑moving organization.
• Proven ability to collaborate with and achieve results across large matrixed organizations, plus the ability to build strong and balanced.
• Exceptional verbal and written…