Field Service Technician

Why You'll Love Working Here

Training & Tools Provided:
Comprehensive training, a full set of tools, and a company vehicle.
Competitive Pay & Time Off:
Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off.
Day-One Benefits:
Medical, dental, and vision insurance effective your first day.
Future Growth: 401(k) savings plan and opportunities for career development.

What You'll Do
As a Burroughs Service Technician, you will:

Install, maintain, and repair multi-vendor cash automation and self-service equipment.
Diagnose and resolve technical issues quickly and effectively.
Deliver an exceptional customer experience through clear communication and follow-through.
Manage tools, parts, and inventory with accuracy and care.

Technology You'll Work With
As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including:

ATMs and Teller Cash Recyclers (TCRs)
Smart Safes and Currency Counters
Self-Service Kiosks
Point-of-Sale and Retail Transaction Devices
Servers and Networking Hardware
Other OEM banking and retail automation equipment

Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms.

What We're Looking For

Technical aptitude or a strong interest in learning electro-mechanical repair.
Excellent customer service skills and a positive, solutions-focused attitude.
Integrity, reliability, and professionalism in every interaction.
Strong organizational and communication skills.
Ability to work independently as well as within a team.

Requirements:

High School Diploma or GED (Associate's Degree a plus).
At least 21 years of age.
Valid U.S. driver's license, with at least 2 years of driving history.
Ability to lift/move up to 75 lbs.
Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus.

At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people.

Travel Details
This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use.
Work Schedule Expectations
Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments.

* This posting and the advertised pay rate covers a span of Field Service Tech level 1 through level 3. Pay rate is commensurate upon skill set, experience and competency in similar role(s).