Merchandise Associate
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the 70120 - Merchandise Associate role at The TJX Companies, Inc.
TJ Maxx is part of The TJX Companies, a Fortune 100 company and the world’s leading off-price retailer. As a member of our team, you’ll have opportunities to grow, explore, and contribute in a diverse, collaborative environment across our global offices, distribution centers, and retail stores (TJ Maxx, Marshalls, Home Goods, Homesense, Sierra, Winners, and TK Maxx).
Opportunity:
Grow Your Career
- Deliver a highly satisfied customer experience by engaging with all customers and applying customer experience principles.
- Maintain a clean and organized store environment and adhere to operational, merchandise, and loss prevention standards.
- Be cross-trained to work in multiple areas of the store to support business needs.
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and handle cash according to operating procedures.
- Promote credit and loyalty programs.
- Maintain merchandising standards and prepare merchandise for the sales floor following company procedures.
- Initiate and participate in store recovery as needed; maintain overall store cleanliness and organization.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in shrink reduction programs and safety initiatives.
- Perform other duties as assigned.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Adaptable to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience is preferred
Benefits include:
Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Contact your TJX representative for more information.
In addition, TJX provides reasonable accommodations to qualified individuals with disabilities and is an equal opportunity employer. Applicants with arrest or conviction records will be considered for employment.
Location & PayAddress: 321 Collins Road NE
Location: USA TJ Maxx Store 0119 Cedar Rapids, IA
Pay: This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Position Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Marketing and Sales - Industries:
Retail
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