Server - Class Act Restaurant

Job Goal

General job summary:
Shifts needed are evenings and weekends, and a few mornings 6–10:30 am and lunch 10–2:30 pm. Breakfast server base rate $9.23 plus tips; lunch and dinner shifts $5.15 plus tips. The Class Act is a full‑service, fine‑dining restaurant. Servers take orders and serve food and beverages to guests of The Class Act and in‑room dining customers. This position also serves as a trainer, responsible for supervising the learning experiences of students in all areas of the hotel at Kirkwood Center for Hospitality Arts and Continuing Education.

• Advocate for continual improvement – empower each other to identify opportunities for excellence.
• Collaborate with mutual accountability – work together with a willingness to take ownership and account for our actions.
• Champion service – anticipate needs and create a welcoming, diverse, and inclusive environment.
• Perseverance – commit to excellence even in the face of adversity or delay in achieving success.
• Lead – regardless of title, influence positively.

• Provide prompt, courteous and efficient food and beverage service for The Class Act & In‑room dining while handling customers’ needs effectively.
• Ensure a clean and safe working environment and relay any deficiencies to supervisors.
• Participate in departmental meetings, interdepartmental meetings, pre‑shift meetings and incentive programs.
• Understand and practice "Serving Alcohol with Care" principles.
• Adhere to all environmental policies and procedures as required.
• Maintain regular and consistent attendance at work.
• Perform other related duties as assigned.

• Sound knowledge of wines, beer and spirits is an asset.
• Knowledge of table service procedures and table etiquette.
• Ability to remember, recite and promote the variety of menu items.
• Excellent customer service skills.
• Bartending skills are an asset.
• Welcome, value, and nurture people of all backgrounds, perspectives and experiences, and support and promote an environment that accepts differences.

This position works in a restaurant setting.

• Standing over 2/3 of the time.
• Walking over 2/3 of the time.
• Using hands over 2/3 of the time.
• Reaching with hands and arms up to 2/3 of the time.
• Talking or hearing 2/3 of the time.
• Lifting up to 50 pounds over 2/3 of the time.

• High school diploma or the equivalent required.
• Preference will be given to candidates with a post‑high school degree.
• Preference will be given to candidates with a minimum of two years full‑time experience in a related hospitality setting or the equivalent education and related work experience.

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness or the Vice President of Student Services.

Contact information: 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319‑398‑5572, equity. For federal civil rights inquiries, contact the Office for Civil Rights, U.S. Department of Education, 1244 Speer Boulevard, Suite 310, Denver, CO 80204‑3582, telephone (303) 844‑5695, fax (303) 844‑4303, TDD 800‑877‑8339, email OCR.Denver.