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VP​/Director, Customer Experience Delivery — Hybrid Leadership

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: GreatAmerica
Full Time position
Listed on 2026-01-26
Job specializations:
  • Management
    Operations Manager, Healthcare Management, Program / Project Manager
Job Description & How to Apply Below
A leading financial services company is seeking a Vice President or Director of Customer Experience Delivery in Cedar Rapids, Iowa. This role focuses on enhancing customer satisfaction through strategic alignment and team leadership. Responsibilities include developing performance indicators, managing customer feedback, and shaping the operational strategies of the office equipment group. Candidates should have a minimum of 5 years of leadership experience and a relevant bachelor's degree.

The company offers competitive compensation and comprehensive benefits including health insurance, paid time off, and tuition assistance.
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