Senior Director - IT Platform Services

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IT - General

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

Transamerica is organized into three distinct businesses:
1) World Financial Group,
2) Protection Solutions and Savings & Investments, and
3) Financial Assets. These are supported by Transamerica Corporate. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.
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Enterprise Technology (formerly Global Technology Services) is a global organization within Transamerica. We provide dedicated support to Transamerica and we bring all of Aegon’s business units together through the use of technology. We provide the backbone - the infrastructure - for how everything works. We’re creating the company’s AI environment, building a flexible ‘cloud experience’ for internal hosting services, designing frameworks for data governance and management, and ensuring the security and stability the company’s technology.

In short, we enable the business units to move more quickly and deliver to our clients in the best possible way.

The people we employ are incredibly diverse, both in terms of backgrounds and skill sets. There are over 1,000 of us representing a dozen or so nationalities and located in the UK, the US, the Netherlands, and Hungary, Spain, and Hong Kong. Our global teams are comprised of experts in the areas such as application development, information security, infrastructure services, data & analytics, risk & controls, procurement, program management, and architecture.

With the breadth of functions within Enterprise Technology, individuals can pursue a wide variety of careers, and we have a focus on supporting employees’ development. In particular, our Talent Marketplace enables colleagues to take on gigs to broaden their experience and try out different responsibilities, which can be extremely rewarding.

The most important quality in the people who join us is curiosity. A lot of what we do is problem solving, requiring colleagues to take what they know and apply it to new situations. We have many mature processes, but we’re always looking for opportunities to improve, so we want people who are naturally inquisitive and confident enough to challenge the way we do things.

Technology is constantly, rapidly changing – we need you to help us continue to change with it.

The Senior Director of IT Platform Services is a strategic leadership role responsible for the global vision, delivery, and governance of enterprise platforms that enable agile, scalable, and high-quality technology delivery. This includes ownership of Service Now, Jira/Atlassian suite, the Testing Center of Excellence (TCoE), and CI/CD tooling and adoption. The role will lead a global team and partner with engineering, operations, security, and business stakeholders to drive platform innovation, automation, and operational excellence.

• Define and execute the global strategy for IT platform services aligned with enterprise architecture and digital…