Bellperson Shuttle Driver; Part Time - DoubleTree Hilton Cedar Rapids

Bellperson Shuttle Driver (Part Time) – Double Tree by Hilton Cedar Rapids (HOT0C90H)

Job Number: HOT0C90H

Double Tree Cedar Rapids
350 1st Ave East, Cedar Rapids, 52401

Are you passionate about hospitality and delivering great guest experiences? We’re hiring dedicated team members to join our growing crew at Double Tree by Hilton Cedar Rapids, a premier downtown hotel and convention destination.

The Double Tree by Hilton Hotel Cedar Rapids is looking for a Bellperson/Shuttle Driver to join the team! This 267‑room hotel is connected to the Alliant Energy Power House and also hosts Cedar Rapids conventions and events. The ideal candidate will have great knowledge of the local area, a warm/friendly approach, excellent time‑management skills, and hold a valid driver’s license.

This is a part‑time position that requires full availability to work varying shifts (aligned to hotel occupancies) across weekdays, weekends, and holidays. The position pays $15.00 per hour plus tips.

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management / leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drive property‑designated vehicles to and from guest destinations such as guest rooms or local airports, as needed
• Assist in the maintenance, appearance and functionality of equipment
• Must be able to work a flexible schedule that includes evenings, weekends and holidays
• Previous customer service experience is required

• Access to pay when you need it through Daily Pay
• Medical insurance coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑class paid time off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑Free Education – team members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
• 401(k) plan and company match to help save for retirement
• Hilton Shares – employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Customer focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing team members are at the heart of it all!

Job Category: Guest Services, Operations, and Front Office