Scheduling Coordinator - Scribe - Gastro Clinic

Scheduling Coordinator - Scribe - Gastro Clinic - Full-Time (1.0 Days) page is loaded## Scheduling Coordinator - Scribe - Gastro Clinic - Full-Time (1.0 Days) locations:
Mercy Medical Center time type:
Full time posted on:
Posted Todayjob requisition :
JR103749
** Work Shift
** Day
* * Scheduled Weekly Hours
** 40
* * Summary
* * This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse.
** Job Description
**** Job Duties
*** Places, receives and handles telephone communications with patients and staff courteously, accurately and timely
* Coordinates scheduling patients
* Handles various duties such as mailings, data entry, preparing data for information/procedural packets
* Organizes and prioritizes daily work effectively
* Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary
* Promotes a positive and professional image, collaborates with health team including physicians, nurses, and discharge patients
* Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
** Department

Specific Duties
** Gastroenterology Clinic:
* Documents telephone encounters in the electronic medical record to communicate critical information to physicians and staff
* Completes data entry from procedural records in an accurate and timely fashion
* Utilizes computer systems to run requested reports for physicians, administration and quality initiatives
* Implements changes and assists with revisions on patient orders and requests
* Receives and directs visitors within the department as indicated
* Provides limited assistance during patient transfers
* Enters medication orders per the direction of the physician in the electronic medical record
* Reviews and updates procedural schedules daily
* Responds to real/potential problems based on urgency related to procedural schedule
* Refers conflicts and procedural questions to the Manager or Supervisor
* Prepares charts 2-3 days in advance
** Knowledge,

Skills and Abilities

*** Demonstrates exemplary customer service skills both verbally and non-verbally in person and on the phone
* Coordinates scheduling of patients for overdue screening service
* Works as effective team member by participating in morning huddles, team meetings, remote and on-site learning
* Handles multiple priorities in a distracting environment
* Ability to work in close proximity to others
* Manages anger/fear/hostility
** Professional Experience
*** Two years health care/clinical, customer service and/or secretarial experience preferred
* Strong computer skills required
** Education
* ** High School Diploma or equivalent required
* Medical Assisting Diploma, or Associate of Applied Science Degree preferred
* Medical Terminology strongly preferred
** Licensure, Certification, Registration
*** American Heart Association Basic Cardiac Life Support (BCLS) required within 6 months of hire. Not required in Patient Access department.
** Pay Rate Type
** Hourly
* ** Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
*** Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.# ##
* An open-house hiring event at Mercy Cedar Rapids - 11:00 a.m. to 1:00 p.m. every Tuesday
** We welcome the chance to meet with you and share our current opportunities, including information on our exciting sign-on bonuses for select positions!
** Mercy Cedar Rapids is a growing healthcare system, rooted in purpose and driven by people - like you.  We care for those who care for others with competitive pay and generous benefits. But we don’t just offer jobs, it’s the sense of community and shared purpose – our dedication to caring for the sick - that really sets Mercy apart as an employer.
** No appointment necessary – just bring your résumé!
*** The Mercy Touch — it’s compassionate people taking care of patients and each other. And, at Mercy Cedar Rapids, there's something for anyone who wants to have an influence on their community and grow their career. We are proud of our mission-centered culture and our employees enjoy growth opportunities, supportive team members, a generous benefits package and more.
**** If you don't see the position you're looking for - or if you're not sure what you're looking for, we invite you to join our Talent Community to stay informed about future opportunities!*
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