Field Service Coordinator

· Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources.

· Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers.

· Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team.

· Excellent communications with external and internal customers.

· Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets.

· Efficiency of this role has a direct impact on up to $10 MM in annual service revenue.

· Backup role for Administrator Field Service.