Development Program Manager; Q-Systems: Telecom Quality

Overview

Who we are:

It’s exciting to be out front leading digital transformation. At QTS, our world-class data centers support our customers’ strategic growth initiatives. As AI and cloud drive demand for speed, capacity and capability, QTS is a global digital infrastructure leader committed to connecting the world for good. QTS is powered by people who contribute to our culture, innovation, and communities.

The Development Program Manager (Q-Systems: Telecom Quality) is primarily responsible for leading and managing Q-Systems (with a focus on telecom/low-voltage Quality) for design, pre-construction and construction activities across several campuses. The Program Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.

Q-Systems is a technology team within the QTS Development organization. Q-Systems ensures critical facility operation systems are designed and implemented per our basis of design documents to ensure our buildings operate per requirements. The critical facility operation systems include the QTS corporate network, facility network, wireless access points, BMS / EPMS control systems and security technology. Each of these systems rides on the QTS low voltage network.

Deployment of the network infrastructure is a key component to ensure projects are complete per tenant lease and project construction schedules.

• The Development Program Manager (Q-Systems: Telecom Quality) leads and manages design, pre-construction and construction activities on a given project. The Project Manager interacts daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff, and communicates effectively in both written and oral form.
• Provide program-level support for network infrastructure deployments across the portfolio.
• Coordinate with QTS network infrastructure and technology teams to ensure infrastructure meets facility needs.
• Support the Q-Systems team with network infrastructure coordination.
• Manage port schedule creation for development projects.
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Create and communicate updates on development program & project status for executive-level reviews. Present information to support efficient decision making.
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion; continuously update a campus master plan.
• Write scopes of work for design, construction, commissioning services and participate in procurement and cost estimates.
• Evaluate and level pricing proposals for design, construction, and commissioning services.
• Establish project schedules and manage teams to on-time completion.
• Develop plans for product deployment and review/communicate plans with QTS staff involved.
• Establish and maintain relationships serving as liaison with key QTS stakeholders.
• Represent QTS Q-Systems interests as a leader in OAC and low voltage meetings.
• Review project implementations to ensure compliance with approved design documents, QTS system standards and Basis of Design documents.
• Create and build relationships that enhance QTS's leadership in data center development.
• Work with the internal development team to enhance project management processes and protocols.
• Develop relationships with QTS Facility Operations Technology teams to understand their needs and deliver technologies that support facility operations.

• Bachelor’s degree in Technology, Engineering or Construction Management field or equivalent professional experience
• 8-10+ years of experience with delivery of mission critical data center facilities
• 8-10+ years of experience with management of technology design, implementation and project management
• Experience with Microsoft Office suite, specifically PowerPoint for executive-level updates and Excel for site…