Housekeeper​/Laundry Hotel

Job Goal

To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.

Sunday availability is required for this position.

Perform duties including making beds, replenishing linens and bathroom supplies, cleaning rooms and halls, and vacuuming. This position serves as a trainer. Trainers are responsible for supervising the learning experience of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts, and The Kirkwood Center for Continuing Education.

• Advocate for Continual Improvement—empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability—working together with a willingness to take ownership and account for our actions.
• Champion Service—anticipating needs and creating a welcoming, diverse, and inclusive environment.
• Perseverance—commitment to excellence even in the face of adversity or delay in achieving success.
• Lead—regardless of title, through positive influence.

• Clean rooms, hallways, restrooms, corridors, and other work areas.
• Keep storage areas and carts well stocked and clean.
• Maintain compliance with required training.
• Serve as a professional role model.
• Coach and nurture students.
• Perform other related work duties as assigned.
• Understand objectives and expectations for the practicum.
• Assist students in achieving course objectives.
• Coach and nurture students in the performance of skills.
• Document observations of performance & progress in a timely fashion.
• Supervise students and provide feedback on performance.
• Report student performance to the Hospitality Program faculty.
• Serve as a resource for students.
• Ensure adherence to all regulatory requirements.
• Maintain regular and consistent attendance at work.

• Ability to comprehend both written and oral instructions and information.
• Ability to use cleaning tools.
• Ability to calculate chemicals.
• Demonstrate professional role modeling for students.
• Promote belief in students’ self‑worth and self‑awareness.
• Ability to work well in a diverse environment.
• Treat students, faculty, college, and professional staff equally regardless of gender, age, etc.
• Be familiar with and follow policies, procedures, and protocols of the program, college, and facility.
• Demonstrate professional role modeling.
• Represent the program, college, and facility in a positive manner.
• Maintain professional and objective relationships.
• Promote trust and respect among students, faculty, college, and professional staff.
• Train students on job tasks and responsibilities according to faculty’s and facility’s Standard Operating Procedures.
• Assist students in identifying strengths and areas for improvement.
• Maintain confidentiality.
• Willing to support other Housekeeping functions such as Laundry and Public Spaces as business demands require.
• Express and demonstrate high standards of hospitality and service at all times.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, and support an environment that accepts differences.

• Must be 18 years old.
• Preference is given to candidates with prior housekeeping experience in a hospitality setting.

• Post‑high‑school degree.
• Equivalent education and related work experience.
• At least two years full‑time experience in a related hospitality setting.
• Completion of the core assessments of the Skills Advantage Work Keys Program.

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental, or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd.

SW, Cedar Rapids, IA 52404, 319‑398‑5572, equity, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar

E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204‑3582, Telephone: (303) 844‑5695, Fax: (303) 844‑4303, TDD 800‑877‑8339, Email: OCR.Denver.