Success Coach

Join to apply for the Success Coach role at Coe College

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Join to apply for the Success Coach role at Coe College

The Office of Student Success and Persistence is seeking a success coach to assist in achieving the recruitment and retention goals of the college. This position provides concierge-level support to currently enrolled Coe students. This role plays a critical component in the student experience from the point of enrollment through graduation.

General

Qualifications:

• Bachelor’s degree required
• 1-3 years of college admission experience desired
• Ability to manage outreach and persistence of assigned student population
• Outstanding interpersonal skills with a strong desire to work with the college student population
• Excellent written communication
• Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases
• Quantitative and logical reasoning skills
• An understanding of and passion for liberal arts education
• Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Successful completion of a background check in accordance with Coe College policy.
• Valid driver’s license

• Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate
• Assisting the Office of Admission in their recruitment efforts as needed
• Analyzing data trends and providing reports to assure progression toward student persistence
• Managing the student experience by delivering outstanding customer service
• Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential
• Assisting with on-campus recruitment and retention events and programs
• Representing Coe College at public events as needed
• Meet with prospective first-year and transfer students as needed
• Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students
• Weekend and evening commitments
• A consistent dedication to respond to the needs of students in a timely manner

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Marketing, Public Relations, and Writing/Editing
• Industries Higher Education

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