Resource Coordinator

Resource Coordinator page is loaded## Resource Coordinator locations:
Cedar Rapids, IAtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
February 2, 2026 (9 days left to apply) job requisition :
JR-9382
** Bring YOUR energy to Alliant Energy!
** At Alliant Energy, our purpose is to serve customers and build stronger communities.  We are passionate about powering beyond the market challenges of today, while powering what's next in energy.  When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between.  We want you to be safe, happy and healthy.  

That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
** Training Locations:
**** Residency Requirements:
** Travel time from your primary residence to your assigned headquarters must be 30 minutes or less under normal driving conditions.
** Resource Coordinator
** to join our 24/7 operations team. In this role, you will schedule, route, and support the field resources who respond to electric and gas utility service requests, playing a key part in outage restoration and emergency response.

As a Resource Coordinator, you’ll use computer‑aided dispatch systems, outage management tools, and electronic mapping to ensure crews are efficiently deployed to the right place at the right time. You’ll communicate directly with field personnel, initiate callouts, relay critical information, and document activities through accurate forms and reports. Whether supporting day‑to‑day service needs or coordinating during emergency events, your work will help maintain reliability and deliver exceptional service.

This role is ideal for someone who thrives in a dynamic, 24/7 environment, is highly organized, communicates clearly, and is committed to operational excellence.
** What you will do
*** Dispatches resources using computer aided dispatch applications
* Communicates with field personnel via company radio, telephone, or other devices
* Uses outage management system and electronic mapping systems for efficient outage restoration
* Completes appropriate forms and reports
* Initiates call out of responders, provides responders with critical information, and contacts management and emergency personnel if appropriate
* All other duties as assigned
** Education Requirements
*** Associate Degree 2 year technical degree Required  
** Preferred Experience
*** Experience in a co-op or intern program  
** Other Requirements
*** 30-minute response time from the employee’s residence to the office.
* This position is covered by the Department of Transportation regulation on drug/alcohol testing (CFR 49, Part 199), and is subject to drug/alcohol testing according to said regulation.  
** Knowledge, Skills, and Abilities
*** Some exposure or experience in utility operations and/or dispatching operations preferred
* Ability to use geographic information systems and schematic diagrams preferred.
* Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, Outage Management System, Computer Aided Dispatch and Automated Callout System) preferred
* Ability to work effectively in a collaborative and inclusive work environment.
* Ability to work rotating shifts, including nights, weekends, and holidays
* Limited off hour availability required
* Some overnight travel required in emergency situations
* Demonstrated effective interpersonal, verbal, and written communication skills
* Must be available for twenty-four hour callout.
* Attention to Detail:
Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system or records.
* Commitment to Task:
Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency…