Welcome Coordinator
Listed on 2026-01-12
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Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
Company
Oak Street Health
Job TitleWelcome Coordinator
Role OverviewThe purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. They perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work.
They juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, and handling administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. They are part of the Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members.
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