Account Manager – Government & Agency Sales

Overview

We are seeking a driven Account Manager specializing in Government & Agency Sales to manage and grow our government procurement channels, including opportunities on GSA Advantage, Higher Gov, and SAM.gov. This role is responsible for prospecting, qualifying, pursuing, and closing agency-level opportunities while managing the full sales cycle from lead generation through post-sale support.

• Government & Agency Sales:
  Manage inbound and outbound agency sales opportunities including tender agents, procurement officers, and B2B institutional buyers
• Actively monitor, evaluate, and pursue opportunities on GSA Advantage, Higher Gov, and SAM.gov
• Prepare quotes, proposals, compliance documentation, and supporting materials required for agency procurement
• Guide customers through the purchasing process while ensuring compliance with government regulations and internal policies
• Maintain a healthy opportunity pipeline through proactive outreach, bid tracking, RFI/RFQ responses, and relationship-building

Account Management

• Serve as the primary point of contact for assigned agency accounts
• Ensure a smooth order lifecycle, working cross-functionally with logistics, operations, and customer service teams
• Track fulfillment status and customer delivery timelines to support accurate commission payout eligibility
• Provide regular updates, reporting, and insights to leadership on pipeline health and opportunity progress

Sales Execution & Process Management

• Process incoming and outgoing agency orders with accuracy and attention to detail
• Maintain CRM records, opportunity notes, documentation, and order histories
• Develop a clear understanding of MIRA Safety products, specifications, and use cases to effectively support agency customers
• Align daily activities with sales goals and ensure consistent follow-up on active government opportunities

• 3+ years of experience in government procurement sales, public sector sales, or agency-focused account management
• Experience working with GSA contracts, schedules, and government purchasing platforms (GSA Advantage, SAM.gov, etc.)
• Strong understanding of federal, state, and municipal purchasing processes
• Excellent communication, proposal writing, and negotiation skills
• Highly organized with the ability to manage multiple active bids and opportunities simultaneously
• Proficiency with CRM systems and typical sales workflows
• Ability to work independently, meet deadlines, and drive sales outcomes in a structured environment

• Prior experience responding to RFQs/RFPs in PPE, defense, industrial supply, or related technical industries
• Familiarity with Higher Gov opportunity tracking
• Experience in B2B sales of regulated safety, tactical, or emergency response equipment

• Work in a fast-growing global company with a mission that matters
• Meaningful opportunities to shape our government and agency sales strategy
• Competitive compensation with strong commission upside
• Supportive team culture with room for professional growth

Location:

Austin, TX