Insurance Verification Associate

Overview

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

The Patient Access Insurance Verification Associate’s primary focus for this role is to mitigate the financial risks to our hospital clients. In this role you will be responsible for contacting patients directly and/or using alternative means to secure patient’s information such as demographics, insurance/coverage and clinical information needed to determine patient’s eligibility, coverage, and insurance limitations. To thrive as an Insurance Verification Associate, you will need analytical skills to make decisions regarding coverage details so that patients completely understand what their financial responsibility will be.

Associates in this role are empowered to identify additional resources and refer patients who might have difficulty meeting their financial responsibilities.

This is an on-site position, located at Ascension Seton Cedar Park

• Initiates contact with client hospital patients via telephone using appropriate scripting to ensure the required level of benefit and pre-certification/authorization details such as demographics, insurance/coverage and clinical information are obtained.

• Completes appropriate electronic forms with detailed benefit and pre-certification/authorization information to ensure a clean claim.

• Identifies inaccurate plan codes and corrects in the hospital’s main frame.

• Works directly with multiple insurance websites to obtain benefits and authorization validation.

• Adheres to the guidelines set forth in HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).

• High School diploma or equivalent.

For this US-based position, the base pay range is $18.00 - $25.44 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

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