On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1836) rting hourly rate: $15.50 USD per hour. This role is On-Demand, with a flexible schedule based on store needs and shift availability.
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by greeting guests as you complete daily tasks and engage with guests to solve their specific needs.
- Be knowledgeable about tools, products, and services available in the total store to resolve guest issues and improve their experience.
- Assist with order pickup, drive-up, and registry guests; maintain a clean, clutter-free work area; stock supplies during store hours.
- Scan and bag all guest items efficiently and in compliance with safety standards and company best practices; minimize guest wait time while maintaining service quality and accuracy.
- Promote and explain Target Loyalty programs and support enrollment; understand and demonstrate how to use Wallet and Target App features.
- Handle returns per store policies and de-escalate situations in partnership with leadership.
- Escalate and solve guest concerns by collaborating with leaders as needed while following Target’s policies and procedures.
- Support cash office processes as needed, including cash systems management; adhere to safety policies and training; report hazards when appropriate.
- Perform other duties based on business needs.
- You enjoy interacting with guests and helping others in a fast-paced, active environment where teamwork and problem solving are key.
- You are open to flexible hours, including nights, weekends, holidays, and other peak times.
- Effective communication and a welcoming attitude toward guests and team members.
- Ability to remain focused and organized in a busy setting; multi-tasking and attention to detail.
- Willingness to educate guests about products and services and to engage around store offerings.
- Ability to operate handheld scanners and other technology equipment; work both independently and as part of a team.
- Physical ability to lift up to 44 pounds with or without assistance; frequent standing, walking, and entering/exiting store areas; be adaptable to varying temperatures.
- Active engagement by picking up shifts is required; employee must work at least one shift within five months or face administrative termination. If no shifts are worked within five months, employment may be terminated.
- On-Demand Team Members may attend a Welcome orientation and must commit to a short-term training schedule before using the scheduling app to pick up shifts.
- Other duties may be assigned based on business needs.
Find competitive benefits from financial and education to well-being and beyond at the Target benefits site. Target will make reasonable accommodations for applicants with disabilities as required by law. If accommodations are needed for the application process, please contact candidate.acc ADA information and benefits eligibility details are available at the provided links.
Legal & ComplianceAmericans With Disabilities Act (ADA) and workplace safety policies apply. Target is an equal opportunity employer. Applications are accepted on an ongoing basis with no set deadline.
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