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Customer Service Rep Casino Event Manager / Planner

VIP Gaming Concierge & Retention Specialist

Job in Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listing for: SciPlay Corporation
Full Time position
Listed on 2026-01-26
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Casino, Event Manager / Planner
Job Description & How to Apply Below
A leading gaming company in Cedar Falls seeks an Associate VIP Service Associate to enhance relationships with VIP players. This role focuses on outreach, gathering player feedback, and working closely with game studios to improve the VIP experience. The ideal candidate should have strong interpersonal skills, attention to detail, and a customer-focused approach. Enjoy competitive salaries and a thriving work environment including perks like game rooms, free snacks, and annual bonuses.
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