Staff Accountant - Accounts Receivable

Overview

CBE Companies, a global provider of contact center services, has an immediate need for a Staff Accountant - Accounts Receivable. We are looking for the best to join our team to support growth and deliver results. We offer an award-winning culture and opportunities for advancement.

The Staff Accountant - Accounts Receivable will be responsible for ensuring all consumer payments are properly safeguarded per FDCPA, Company, and Client requirements. Ensuring the processing of all client invoices and adjustments in a timely manner over multiple companies and departments using multiple processing platforms at the client s direction for invoice submittals. This position will confirm client payment files and remit client funds as specified by the client.

The position will be responsible for the processing, posting, and reconciliation of all debtors, consumer, and client payments received in any payment form to the appropriate bank account and client/consumer maintenance system. The Staff Accountant - Accounts Receivable will assign general ledger account coding to revenue and receivable transactions and enter transactions into the account system. This position will provide support and work coverage in tasks primarily completed by Payments Processors.

Consumer Payment Processing

• Ensure the proper safeguarding, processing, and depositing of all debtors, consumer, and client payments received for all payment types per company policy and client mandated requirements.
• Provide dual controls for all incoming payments by opening mail in secure room with Administrative Office Support Specialist.
• Daily processing of consumer payments which entails locating the correct account within multiple databases, verifying payment amount, and applying payment to appropriate debt. The types of payments processed include but are not limited to:
• Mailed in payments
• Payments forwarded from Attorneys  Offices
• Auto Pay s (Checks by phone)
• Prior day exceptions
• Paid Client (PC) reported payments
• Returned Checks (NSF)/ Credit Card Chargebacks

• Creation of daily bank deposits, both physical and electronic. Physical deposits require verifying that all cash payments received are accounted for and totaled for deposit. Electronic deposits require the scanning of all check items and uploading of an image file directly to the bank.
• Client specific processing of payments to meet deadlines for month end cutoffs.
• Review and process all operations submitted consumer payment refund requests or stop pay requests to ensure timeline processing meets client requirements and held days for NSF protection.
• PAROR tracking review and verify all paid agency over payment refunds from client and consumer activity for prior week to ensure any over payments are processed back to the proper recipient per client / consumer / compliance deadlines and retaining all required documentation for audit purposes.
• Provide guidance to Client Relationship Management team on existing clients and how to process or return recalled, closed, or inactive consumer accounts for proper consumer debt posting in client system.

Reconciliation and Balancing

• Daily reconciling and recording of all consumer payments and deposits between bank, collection system, and general ledger. Areas to balance include but are not limited to:
• Lockbox Balancing
• Credit and Debit Card Balancing
• Overall Daily Balancing

• Create and post journal entries to general ledger for all payment processing activity for prior business day.
• Reconcile banking activity detail for NSF or chargeback transactions.
• Prepping files and documentation for the balancing of all clearing accounts:
  Cash, NSF, Credit Card.
• Verify and consolidate refund payable listing for Finance Management approval to print and issue Consumer refund checks from general or client specific trust account and provide Positive Pay file upload as required with Banking portal fraud protection.

Compliance and Reporting

• Proper management in accordance with company policy and client specific instructions of payments that must be returned to sender. These payments are processed weekly and include but are not limited to:
• Closed Accounts
• Paid in Full Accounts

• Must be able to keep up to date on state unclaimed property and reporting for due diligence.
• Reconcile stale checks monthly and ensure checks are cancelled and funds are transferred (if necessary) between trust accounts in the bank.

Accounts Receivable

• Receive and process general ledger entries for revenue / accounts receivable adjustments
• Perform general accounts analysis and reconciliations
• Record nonfinancial data entries from multiple systems to the general ledger for reporting purposes
• Continuous entry of daily and monthly revenue and accounts receivable transactions into the general ledger system from multiple systems
• Confirm client files, remit client funds, assign GL accounting codes, enter transactions, and process client invoices, including:
• Verification of client payment files and remittances in accordance with client…