GTC Manager

Job Description

• Manage the Customer Graphical Technical Center processes.
• Provide technical support to the customer.
• Ensure customer success by providing products and services.
• Maintain and support company's Group performance targets.
• Achieve a zero workplace injury and incident record.
• Maintain a clean and organized workplace using Lean manufacturing and 5S techniques.
• Comply with all company's Group and customer safety requirements.
• Attend monthly safety training and wear personal protective equipment.
• Maintain proper inventory levels to support customer press schedules.
• Support company's Group Days on Hand inventory targets.
• Develop and maintain standard operating procedures for the weighing, dispensing, and blending of inks.
• Ensure compliance with customer color and overall quality control standards/specifications.
• Perform color matching and maintain customer formulation files.
• Develop and maintain a plan to work off press returns and obsolete materials.
• Coordinate scheduling of work and assignments for all GTC personnel.
• Provide technical support and troubleshoot customer press/ink-related issues.
• Document and communicate technical issues to the company's Group Technical Service Representative.
• Maintain action register on customer/ink room process improvements.
• Prepare and maintain accurate manufacturing and quality control records.
• Fill in as needed to cover Graphic Technician responsibilities.
• Maintain Graphic Technician performance records.
• Approve ADP time cards and recommend promotion and compensation increases for direct reports.

• 2+ to 5 years of experience.
• Mid-Senior management level.
• Experience in Printing / Ink / Manufacturing.
• Experience managing Graphic Technical Centers or Ink Rooms.
• Experience with ink formulation, blending, and color matching.
• Experience supporting printing press operations.
• Experience with Lean Manufacturing / 5S.
• Experience managing inventory and DOH targets.
• Experience maintaining SOPs and quality documentation.
• Experience troubleshooting press or ink-related issues onsite.
• Experience supervising technicians and approving timecards.
• Familiar with ADP or similar workforce systems.

Salary Type
:
Annual Salary
Salary Min
: $78000
Salary Max
: $98000
Currency Type
: USD