Dispatcher​/Scheduler

Position: Dispatcher / Scheduler
Job Title:

Dispatcher / Scheduler (Temporary Contract)

Location:

Caterham

Hours:

Full-time, Monday to Friday

Key Responsibilities
Schedule and allocate jobs to engineers based on availability, skillset, and location
Act as the main point of contact between engineers, clients, and internal teams
Monitor progress of ongoing works, ensuring deadlines and service standards are met
Update internal systems with job details, progress notes, and completion reports
Manage documentation including work orders, service reports, and compliance records
-Support the operations manager with day-to-day coordination and planning tasks
Handle urgent rescheduling or callouts as required
Track engineer hours, travel, and materials usage where applicable
Assist in maintaining health and safety and quality compliance
Skills & Experience

Previous experience in a coordination, scheduling, or dispatching role (preferably within engineering, maintenance, or field service)
Strong organisational and multitasking skills
Excellent communication and interpersonal skills
Confident using Microsoft Office and scheduling/CRM software
Able to work well under pressure in a fast-paced environment
A proactive approach to problem solving and attention to detail