Italian Content Review Specialist & Customer Support | Portugal

Position: Italian Content Review Specialist & Customer Support | Based in Portugal
Location: Catania

Overview Italian Content Review Specialist & Customer Support | Based in Portugal

Location:

Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements:
Italian (C1+) + English (B2+)Contract Type:
Full-time, Shifts (including weekends if required)
Relocation Support:
Available for eligible candidates

About the role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We're hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do Customer Support:
Respond to inquiries via phone, email, or chat Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:
Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For Italian fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal Strong communication and interpersonal skills

Availability to work on-site in Porto Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU  Passport Portuguese Residence Card Visa holders (eligibility confirmed case by case)
If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
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