Customer Assistant

Overview

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.

• Interacting with the customer in a pleasant, friendly and helpful manner
• Ensuring stock loss controls are followed in all areas of the store
• Maintaining store and external cleanliness and hygiene standards
• Following freshness and rotation principles
• Ensuring all waste is managed correctly
• Assisting in the stock count process

• Morning shift:
  Starting at 5am or 6am with your team, stocking products on the shop floor and preparing bakery items for opening time
• Middle shift:
  Starting mid-morning or early afternoon, keeping the store clean and well presented, helping customers and processing tills
• Late shift:
  Serving customers on the tills, restocking items and preparing the store for the next day

• A can-do attitude and excellent customer service skills
• Willingness to go the extra mile for customers
• Responsible and reliable
• Enjoy working in a fast-paced, varied environment
• Good team player
• Preferably prior experience in a customer-facing role, but not essential with the right attitude

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.

• £12.40 per hour rising to £14.10 per hour after 3 years
• Additional supplements paid depending on the days & hours worked*
• 29 days holidays per annum (pro rata, including Bank Holidays)
• Company pension
• Genuine opportunities for career development
• Leadership Academy participation for high performers as part of ongoing development
• Mobile and broadband discounts with Vodafone
• Generous discounts available;
  Circle K, Bike to Work
• Maternity Leave top up, Marriage Leave, Employee Assistance Programme

• Year 1:
  Basic Rate £12.40; £15.50 (Unsocial Hours); £18.60 (Overtime/Sundays)
• Year 2:
  Basic Rate £12.80; £16.00 (Unsocial Hours); £19.20 (Overtime/Sundays)
• Year 3:
  Basic Rate £13.40; £16.75 (Unsocial Hours); £20.10 (Overtime/Sundays)
• Year 4:
  Basic Rate £14.10; £17.63 (Unsocial Hours); £21.15 (Overtime/Sundays)

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.