Technical Sales Manager

Join the application for the Technical Sales Manager role at Crendon Timber Engineering Ltd
.

Location:

Castleford, West Yorkshire.

Hours of Work: 40 hours per week.

Salary:
Competitive + Bonus Scheme.

We have an exciting opportunity for a Technical Sales Manager to join the Crendon Timber Engineering team. You will be responsible for the growth and maintenance of branch sales in the merchant, local developer & self‑build markets as well as producing estimates and offering support to the wider region.

We are looking for an individual with natural ability to build a rapport and communicate with customers, providing them with technical knowledge and experience to drive opportunities across our market sector.

• Liaise with customers both in person and over the phone to forge strong relationships, delivering high levels of customer service.
• Organise site and customer visits to generate enquiries, obtain information and support our customers.
• Interpret customer requirements, providing efficient and professional estimates whilst ensuring cost effectiveness in line with KPIs.
• Deliver high levels of customer service, advising product availability, delivery dates, transport schedules and product lead times promptly and accurately.
• Proactively chase sales leads and opportunities in line with sales ledgers and KPIs.

• Confident written, verbal and interpersonal communication skills required to liaise with colleagues and customers.
• Good account management skills with both existing customers and development of new opportunities.
• Full and clean driving license and willing to travel.
• Able to work as part of a team in an open office environment but also be self‑motivated to meet deadlines.
• Passionate about exceeding customer expectations and providing excellent customer service.
• Good understanding of I.T (use of Microsoft Office 365 suite). MiTek PAMIR experience preferably.
• Experience is preferred; however, development Junior and training roles will be considered.

• Competitive bonus scheme
• Employee referral scheme (£250 reward)
• Retail discounts – Cashback on major retailers
• Employee Assistance Programme (EAP)
• Long Service Rewards – Additional annual leave & up to one month’s salary bonus
• Cycle to work scheme
• Annual summer event to celebrate our anniversary