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Human Services Director

Job in Castle Shannon, Allegheny County, Pennsylvania, USA
Listing for: Lifesteps, Inc.
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Healthcare Management
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Lifesteps, a local non-profit, human services agency is currently hiring a Human Service Director to oversee Residential Community Homes in the Dorseyville, Penn Hills, Plum, and Monroeville, PA areas. This position will manage approximately 5 Community Homes which provide direct care services to adults with intellectual and developmental disabilities.

As a primary leadership role within the organization, the Community Homes Program Director ensures that participants receive a high level of quality care and are treated with respect and dignity. The role advocates for the IDD individuals to support their person-centered care and healthy outcomes. The Director will facilitate the development and implementation of Individual Support Plans (ISPs), Individual Social/Emotional/ Environmental Plans, Behavior Plans, and Restrictive Plans.

Program Directors are responsible for oversight of frontline Supervisors and some direct care staff. They administer performance reviews, disciplinary actions, create work schedules, assist with training new staff, report on monthly metrics, and are a member of the Agency Communication Team.

This full-time position works Monday through Friday, 8 am to 4:30 pm, with on-call duties. Travel throughout the Penn Hills and Pittsburgh area are required. Occasional travel to Butler, PA also required.

Qualifications

An Associate’s Degree and 5 years of experience working directly with persons with disabilities, the elderly, or children and youth and 4 years of Director-level supervisory experience required, OR

A Bachelor’s Degree and 3 years of experience working directly with persons with disabilities, the elderly, or children and youth and 2 years of Director-level experience required, OR

A Master’s Degree and 1 year of experience working directly with persons with disabilities, the elderly, or children and youth and 1 year of Director-level experience required.

  • Preferred majors are:
    Human Services, Special Education, Psychology, Family Relations, Health Administration, Social Services, Counseling, or similar. However, any major would qualify.

Valid Driver’s License, Ability to lift up to 40 lbs. without assistance, and acceptable clearances required.

Must become a PA Certified Investigator as certified by the Office of Developmental Programs (ODP) and obtain Medication Administration Certification within 6 months of hire. (training provided by Lifesteps)

  • 100% employer paid premium for Medical, Dental and Vision Insurance for the employee
  • Paid Vacation
  • Paid Sick time
  • Paid Personal time
  • 12 Paid Holidays
  • Life Insurance
  • Short and long-term disability insurance
  • Employee Assistance Program (EAP)
  • Your Birthday off with pay, and more!

Lifesteps is committed to establishing a diverse, equitable, and inclusive environment; thereby, creating a workplace built on respect and dignity for all staff.

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