Clinical Navigator; HEART

Clinical Navigator (HEART)

Employment Type:

Full-time Regular. Pay Range: $68,953..

Location:

Castle Rock, CO. Overtime Exempt: Y. Elected Office / Department: COMMUNITY SERVICES DEPT.

Led by the Douglas County Homeless Initiative and supported by the Board of County Commissioners, the Department of Community Services and the Douglas County Sheriff’s Office, the Navigator will be asked support and implement the mission of the Homeless Engagement, Assistance and Resource Team (HEART). The HEART is a co-responder team that pairs a civilian Navigator with a Sheriff’s Deputy to respond to community calls regarding homelessness.

The incumbent will be providing direct engagement, assessment, and support to individuals and families experiencing homelessness and/or behavioral health crises throughout Douglas County. As a part of this co-response team, the Navigator will be responsible to provide case management, crisis intervention, and clinical assessments to connect individuals with stabilization resources, treatment services, and long-term housing solutions.

Generally, the hiring range is $68,953-$86,191 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.

Your future is important to us. Douglas County offers a comprehensive benefits package — including medical, dental, vision, and retirement plans — plus a wide range of additional resources to support your health, growth, and overall well-being. View the full Employee Benefits Guide.

• Support the Director of Community Services and Assistant Director of Community Services in administering assigned projects.
• Support and maintain a positive image of the HEART and its mission with the public, community-based partners and within the team.
• Work in partnership with the Douglas County Sheriff Office, through a co-response model, to respond to community calls regarding homeless and provide support and resources to people experiencing homelessness.
• Work strategically with local municipalities, law enforcement and the Community Response Team to provide a collaborative response to requests regarding those experiencing homelessness.
• Partner with the regional homeless system of care to support region wide goals to make homelessness rare, brief and infrequent.
• Respond to inquiries from, and work with, individuals experiencing homelessness to create goals and a plan of action to exit homelessness, as well as facilitate and support them in their efforts to obtain resources and services.
• Conduct clinical assessments and psychosocial evaluations using evidence-based tools to identify behavioral health and social service needs.
• Develop and implement client-centered crisis intervention and safety plans to reduce imminent risk and improve functioning.
• Provide short-term counseling, de-escalation, and emotional support to individuals in crisis, their families, and caregivers.
• Coordinate immediate placement and follow-up services with community providers using the strength-based, Wrap-Around philosophy.
• Function as part of an interdisciplinary team as well as develop and maintain effective relationships with other community professionals.
• Document all assessments completed, interactions with individuals and families, and any other pertinent information required.
• Regularly meet with assigned clinical supervisor.
• Visit camps, parked cars, and other sites where people experiencing homelessness congregate and rest to distribute information on community-based programs and services.
• Assess situational safety and request appropriate support or provide basic first aid, including but not limited to, CPR or NARCAN.
• Conduct meetings with landlords and other professionals to facilitate and make available resources and services, including housing, education, mental health, employment, etc.
• Provide impartial and non-biased consultation, advocacy, and review of an individual's or family’s needs in support of successfully becoming housed.
• Compile and present data to internal and external stakeholders
• Transport clients to obtain resources and services, as appropriate.
• Maintain a…