Patient Service Representative

Our promise to you:

Joining Advent Health is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.

All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

* Benefits from Day One:
Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

* Paid Time Off from Day One

* 403-B Retirement Plan

* 4 Weeks 100% Paid Parental Leave

* Career Development

* Whole Person Well-being Resources

* Mental Health Resources and Support

* Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2360 MEADOWS BLVD

City:

CASTLE ROCK

State:

Colorado

Postal Code:

80109

Job Description:

* Answers incoming phone calls, responds to inquiries, and directs calls appropriately.

* Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.

* Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.

* Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.

* Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.

Knowledge, Skills, and Abilities:

Education:

* Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field. [Preferred]

* High School Grad or Equiv [Required]

Field of Study:

* High School Grad or Equivalent Required

* Associate's Degree in Health Services Administration or other related medical or business field Preferred

Work Experience:

* 1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection. [Preferred]

* Prior collections experience. [Preferred]

Additional Information:

Licenses and

Certifications:

* Certified Healthcare Access Associate (CHAA) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements
- Pay Range:

$19.38 - $31.01

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.